The documents, steps and times in this guide are illustrative.
Water services
- Pay a billPayment site
With the account number printed on your bill.
- Open a new accountUr portal
For a new home, or a property that never had an account.
- Install or replace a meterUr portal
A broken meter, or a home's first meter.
- Transfer an account to your nameUr portal
After you buy or inherit a home.
Merging accounts is not currently available on the Ur portal. Apply at the collection office in your municipality.
Pay your bill
Pay online on the payment site with your account number, or in cash at the collection office in your municipality. Keep the receipt until your next bill arrives.
The payment site is operated by a third party. The Mayoralty does not ask for card numbers by WhatsApp or text message.
New account
- A recent property statementProves you own the property. Get a property statement
- Unified national ID cardThe owner's, or a lease and power of attorney if you rent.
- Building permitFor newly built homes. About building permits
- Apply Ur portalChoose the Baghdad Water Department service and upload your documents.
- Site inspectionThe water team visits to decide where to connect.
- Pay the connection fee Ur portalIt appears in your application after the inspection.
- Connection and meterYour new account number comes with your first bill.
Meters
Apply on the Ur portal with your account number to install or replace a meter. If the meter is leaking, report it first so the water can be shut off.
Transfer the account to your name
You need a property statement in your name, your national ID card and your last paid bill. Apply on the Ur portal. The water supply continues during the transfer.